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| F.A.Q |
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Q: How can I reserve an inflatable? |
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A: Simply give us a call and one
of our friendly staff associates will take down all the information
required to reserve an inflatable for your event? Reservations
can be secured by credit card or cash-on-delivery. |
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Q: Am I guaranteed the jump
I want if I called in to reserve it? |
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A: Yes…so long as you made
the reservation. If you simply called to inquire as to whether
or not it was available on the day you planned, but never completed
the reservation process, than there is no guarantee that the
inflatable you want will be available. All reservations are
on a first-come, first-serve basis only. |
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Q: Can we reserve the inflatables
for an overnight event? |
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A: No. We do not allow for overnight
reservations of any of our inflatables. |
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Q: What happens if I need to
cancel my reservation? |
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A: No. Unless you are renting
our tropical Slip N' Slide, NO water liquids of ANY KIND are
allowed in our inflatables. Any damage caused by these actions
will be billed for the repair/replacement costs of the unit,
in addition to any actual or potential lost revenue from the
unit being out of service. |
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Q: What happens if it rains
the day of our event? |
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A: Though we have very few rainy
days during the spring and summer here in San Diego, it does
happen. If rain is forecasted, we will alert you in the early
hours of the day of your event to let you know whether or not
we can deliver. If it is raining or a strong possibility that
it will rain, WE CANNOT SET UP THE JUMPER IN THESE ADVERSE CONDITIONS
due to the safety of your children and the possibility of severe
and irreversible damage that can be caused to the inflatable...sorry,
no exceptions. Many times, we will simply reschedule our drop-offs
for later in the day if it looks like things will clear up.
Should the reservation be canceled by US due to these conditions,
you will not be charged and we will gladly reschedule you for
another time. |
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Q: Do I need a generator and
does it cost extra to have one? |
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A: As long as you have an electrical
outlet with sufficient power within 100 ft. of the the inflatable,
you will not need a generator. However, if that is not available
to you, or if you are having your event at a park or other site
without access to electricity, a generator is available for
an additional $50.00 per day. |
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Q: Do I need a permit if I am
having my event at a park? |
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A: For most parks, you will need
to obtain a permit from the county/city that runs the park. |
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Q: Do you have inflatables available
for larger events? |
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A: Yes. We have both corporate
and special events packages availabe with single or multiple
offerings. Call or shoot us an email with your event date, estimitated
attendance (including the number of children who will attend),
the location, hours, and the contact person for the event. A
special events coordintator will prepare a free customized package
with several selections based on your stated need/wants. |
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Q: Can we pay with a personal
check? |
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A: No. We only accept cash on
delivery or major credit cards for our reservations. The only
exception is previously approved deposits, paid atleast two
weeks in advance, for a corporate or special event. |
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